Lab Manager

A leading global organisation is seeking a Laboratory Manager to oversee the operational excellence and strategic growth of their Safety Laboratory in New Taipei. This is an exceptional opportunity for you to bring your extensive technical expertise and people management skills to a highly respected business that values integrity, quality, and continuous improvement.

What you'll do:

As Laboratory Manager, you will be entrusted with overseeing all facets of laboratory operations from strategic planning through day-to-day execution. Your role will involve close collaboration with cross-functional teams to drive business growth while maintaining rigorous quality standards. You will be responsible for identifying market trends, guiding teams towards shared goals, resolving complex challenges efficiently, and ensuring compliance with industry regulations. By nurturing talent within your department and fostering open communication channels across locations, you will help create an environment where innovation thrives. Your ability to balance operational efficiency with client satisfaction will be key to your success in this influential position.

• Design and implement strategic business plans tailored to the Safety Business, ensuring alignment with organisational objectives and market demands.
• Guide the management team in all aspects of laboratory operations, supporting department development through effective resource sharing and idea exchange.
• Communicate regularly with peers and senior management to foster collaboration and ensure the successful launch of new services in line with the overall management plan.
• Monitor market trends and competitor activity closely to identify new growth opportunities such as service expansion or acquisitions.
• Oversee operations teams across multiple locations, providing guidance to ensure consistent departmental progress and high-quality service delivery.
• Manage field heads and their teams by facilitating resource allocation, knowledge sharing, and the introduction of innovative services.
• Support the resolution of claims or complaints by assisting both the Business Manager and Technical Manager in maintaining client satisfaction.
• Collaborate with the Technical Manager to uphold certification rules and accreditation requirements, driving improvements at every operational level.
• Promote a culture of safety by consistently applying health and safety policies for employees and clients alike.
• Uphold the highest standards of integrity by adhering strictly to codes of conduct and professional ethics.

What you bring:

To excel as Laboratory Manager, you will bring a wealth of hands-on experience from similar roles within the TIC sector—particularly those involving product safety certifications. Your background should demonstrate not only deep technical proficiency but also an empathetic approach to team coordination. You thrive when connecting diverse groups around shared goals; your interpersonal skills enable you to build lasting partnerships both inside the organisation and with external stakeholders. A commitment to ethical conduct underpins everything you do, ensuring that all actions reflect company values. Your understanding of international standards allows you to navigate complex regulatory landscapes confidently while your systematic mindset helps resolve issues efficiently. Experience managing multi-site teams will further enhance your ability to deliver results in this multifaceted role.

• Minimum college degree in electronics, electrical engineering or related discipline is required for this position.
• At least 15 years’ direct experience managing operations within Testing, Inspection & Certification (TIC) environments relevant to product safety lines is essential.
• Demonstrated track record as a product safety certification reviewer (ITAV or MED or MD) for at least five years is mandatory.
• Comprehensive technical knowledge of analytical processes within electronic communication labs (Safety/MD), optic labs (LED/electro-optical equipment), or calibration labs (electronic/refrigeration equipment).
• Ability to work collaboratively with technical experts, sales professionals, and management staff across multiple departments.
• Proven capability in coordinating teams towards common objectives while motivating individuals through supportive leadership.
• Excellent communication skills paired with strong interpersonal abilities are vital for building trust-based relationships internally and externally.
• Extensive familiarity with international standards and specifications used throughout the TIC industry is expected.
• Systematic approach to problem-solving combined with sensitivity to market insights ensures effective decision-making under pressure.
• Project management licence is considered advantageous but not essential.

What sets this company apart:

This organisation stands out as a global leader committed to upholding the highest standards of quality, integrity, and employee wellbeing. With a long-standing reputation for excellence in laboratory testing services, they offer an inclusive environment where every voice is valued. Employees benefit from flexible working arrangements that promote work-life balance alongside generous pension contributions that secure their future. Comprehensive training programmes ensure continual professional development while supportive leadership encourages personal growth at every stage of your career journey. The company’s dedication to ethical practices creates a workplace where trust flourishes—making it an ideal setting for those who value teamwork, dependability, and meaningful impact on society through science-driven solutions.

What's next:

If you are ready to take on this rewarding challenge as Laboratory Manager in New Taipei, seize this opportunity to make a lasting difference within a world-class organisation!

Apply today by clicking on the link provided—your next career milestone awaits!