Manual QA (Payment)

A leading global provider of payment technology is seeking a Manual Software Quality Analyst to join their Taipei-based team.

This is an exceptional opportunity for you to contribute to the development and delivery of world-class payment solutions used by major retailers and online platforms worldwide. You will be part of a knowledgeable, supportive network that values collaboration, inclusivity, and continuous learning.

Key responsibilities:

• Collaborate closely with cross-functional software development teams located in Hong Kong, Taiwan, the United States, and Canada to ensure high-quality releases for payment terminals and related components such as SDKs, EMV configurations, Android applications, firmware, and ROM
• Develop comprehensive non-functional test plans tailored to diverse product requirements and perform exploratory testing to validate software functionality under various scenarios
• Conduct thorough functional, regression, and non-functional testing cycles aimed at identifying defects and verifying the stability and accuracy of software products prior to release
• Report identified software defects promptly and work cooperatively with developers and project managers to facilitate effective resolution while monitoring progress until closure
• Provide timely updates on testing progress, results, potential risks, and user impact to all relevant project stakeholders throughout each phase of the development lifecycle
• Continuously refine manual testing processes by proactively identifying opportunities for efficiency improvements based on feedback from previous releases
• Participate in regular meetings with automation engineers and other stakeholders to share insights that enhance overall product quality
• Document detailed test cases and maintain accurate records of test results for future reference and compliance purposes
• Support knowledge sharing within the team by contributing best practices learned during testing activities
• Assist in evaluating new tools or methodologies that could further improve manual QA effectiveness

Candidate profile:

• Demonstrated experience in manual software quality assurance or software testing within payment systems or similar technology-driven environments
• Proven ability to develop comprehensive non-functional test plans that address both expected use cases and edge scenarios
• Strong skills in performing functional, regression, and non-functional testing using industry-standard methodologies
• Excellent communication abilities enabling you to report defects clearly and collaborate effectively with developers, project managers, automation engineers, and other stakeholders
• Detail-oriented approach with a commitment to maintaining accurate documentation of test cases and results for compliance purposes
• Experience working within cross-functional teams distributed across different geographic locations is highly desirable
• Familiarity with payment terminal hardware or mobile point-of-sale devices would be advantageous but not mandatory
• Ability to identify process improvement opportunities based on previous testing cycles or stakeholder feedback
• Comfortable providing timely updates on progress while managing multiple priorities within tight deadlines
• Willingness to participate in ongoing training programmes aimed at enhancing technical skills

About the company:

This organisation stands out as one of the world’s foremost providers of payment device technology—trusted by large retailers and leading online platforms across many industries. Following its integration into a renowned global financial infrastructure platform after a recent acquisition, the company now benefits from expanded resources while retaining its close-knit team culture. Employees enjoy flexible working arrangements designed for work-life balance alongside generous support for professional development through training opportunities. The workplace fosters inclusivity by encouraging collaboration between international offices; everyone’s voice matters here. With supportive leadership committed to nurturing talent at every level—and a mission focused on making payments seamless both online and offline—this is an environment where your contributions are valued as part of something bigger than yourself.

What's next:

If you are ready to take your career further by joining an inclusive team dedicated to delivering reliable payment solutions worldwide, apply now!