EC Key Account Lead

A leading global brand is seeking a Senior E-Commerce Key Account Manager to spearhead the strategic growth of EC in Taiwan. This places you at the heart of digital commerce, where your expertise will drive success across multiple brands.

Key responsibilities:

• Develop comprehensive annual sales strategies and growth roadmaps tailored specifically for the Momo account, ensuring alignment with broader business objectives
• Drive revenue generation, profitability improvement, and enhanced brand visibility across multiple product categories by leveraging insights from consumer trends and competitive analysis
• Act as the primary liaison with Momo BD/MD teams, negotiating joint business plans, planning campaigns, and implementing traffic-driving initiatives to maximise commercial outcomes
• Ensure strong brand representation through accurate pricing, SKU availability, and content excellence on momo, maintaining high standards for all product listings
• Oversee day-to-day e-commerce operations including product onboarding, pricing management, forecasting accuracy, and seamless promotion execution
• Collaborate with supply chain teams to optimise inventory planning and fulfilment efficiency, ensuring dependable delivery performance for customers
• Continuously improve conversion rates by optimising content and enhancing the consumer journey throughout the purchasing process
• Lead and coach a team supporting multi-brand operations, coordinating with marketing, digital, finance, and logistics departments to ensure aligned commercial delivery
• Foster a collaborative team environment that is data-driven and execution-focused, encouraging knowledge sharing and professional development among team members
• Track key performance indicators such as GMV, ROI, traffic, conversion rates, and retention metrics; provide regular business reviews and strategic recommendations to senior leadership

Candidate profile:

• Bachelor’s degree in Business Administration, Marketing, E-commerce or related fields is required for this role
• 6–10 years of experience in e-commerce key account management with significant exposure to Momo platform preferred
• Demonstrated track record of scaling e-commerce businesses within FMCG/beauty/retail sectors through effective commercial strategies
• Exceptional negotiation skills combined with strategic planning capabilities that enable successful partnership building with platform stakeholders
• Experience managing or mentoring team members within multi-brand environments is highly valued
• Advanced data analysis skills paired with strong execution capability for driving operational excellence
• Ability to collaborate effectively across cross-functional teams including marketing, digital commerce, finance, logistics and supply chain
• Proficiency in conducting insights-driven analysis on competition trends and category opportunities to inform business decisions
• Strong communication skills that facilitate clear reporting of KPIs as well as strategic recommendations to senior leadership
• Commitment to fostering an inclusive team culture that values knowledge sharing and professional development

About the company:

This organisation stands out for its commitment to nurturing talent within an inclusive environment where collaboration is valued above all else. Employees enjoy flexible working opportunities that support work-life balance alongside access to ongoing training programmes designed for professional development. The company’s supportive leadership style encourages open communication between departments—marketing teams work hand-in-hand with digital commerce specialists while finance collaborates seamlessly with logistics experts. This communal approach not only accelerates channel expansion but also strengthens each brand’s presence within Taiwan’s fast-growing e-commerce landscape. By prioritising knowledge sharing among colleagues from diverse backgrounds—including under-represented groups—the company fosters a sense of belonging that empowers everyone to contribute meaningfully toward shared goals. Whether you’re looking for generous pension contributions or simply want an environment where your ideas are heard and respected—this organisation offers both stability and opportunity for personal growth within digital commerce.

What's next:

If you are ready to make an impact in Taiwan’s thriving e-commerce sector by taking ownership of a major new account—apply now!

Apply today by clicking on the link provided.