Account Manager

A leading global provider of industrial products and solutions in Taipei. The organisation is renowned for its commitment to providing a seamless procurement experience, offering access to an extensive range of over 750,000 stocked products and supporting clients across design, procurement, inventory, and maintenance. This role is perfect for someone who thrives on building meaningful connections, understanding customer needs, and delivering exceptional service.

What you'll do:

As an Account Manager based in Taipei, you will immerse yourself in the world of industrial sales by becoming the primary point of contact for a select group of high-potential clients. Your day-to-day activities will revolve around building strong interpersonal connections with customers—listening carefully to their requirements, anticipating future needs, and collaborating with colleagues across departments to deliver tailored solutions. You will be responsible for identifying new business opportunities through regular client visits while also focusing on upselling existing services. By maintaining meticulous records in CRM systems and preparing comprehensive sales reports, you will provide valuable insights that inform strategic decisions. Your ability to work collaboratively with cross-functional teams ensures that each client receives integrated value-added services that drive mutual success. In addition to participating in ongoing training initiatives and marketing campaigns, you will play an active role in continuous improvement projects that shape the future direction of the business. Success in this position requires empathy, excellent communication skills, analytical thinking, and a genuine passion for helping customers thrive.

• Proactively visit target customers within your assigned territory to identify new business opportunities and perform upselling activities aimed at achieving ambitious sales targets.
• Drive substantial sales growth by fostering long-term relationships with customers, positioning the company as their preferred supplier for industrial products and solutions.
• Collaborate closely with multi-functional teams to integrate relevant value-added services into customer operations, ensuring these solutions are both profitable and aligned with client needs.
• Maintain accurate customer records, CRM data, and detailed sales reports to enable insightful analysis of business trends and key performance metrics, maximising marketing campaign effectiveness.
• Utilise financial and customer data to analyse compliance with preferential terms or service level contracts, ensuring profitability while meeting customer expectations.
• Liaise effectively across various internal functions to guarantee high levels of customer satisfaction and contribute positively to Net Promoter Score (NPS) outcomes.
• Participate actively in product training sessions, marketing campaigns, and continuous improvement projects designed to enhance both personal skills and overall team performance.
• Ensure full compliance with all company policies and procedures while undertaking any additional duties required to achieve corporate objectives.

What you bring:

To excel as an Account Manager in this role, you will bring extensive experience managing key accounts or developing new business within industrial sectors such as manufacturing or electronics. Your background demonstrates not only technical proficiency but also emotional intelligence—enabling you to build rapport quickly with clients from varied backgrounds. You possess advanced communication skills that allow you to explain complex concepts clearly while negotiating mutually beneficial agreements. Your analytical mindset helps you interpret financial data accurately so you can make informed recommendations that support both profitability goals and customer satisfaction. A natural collaborator at heart, you thrive when working alongside colleagues from different disciplines—sharing knowledge generously while respecting alternative viewpoints. Your commitment to continuous self-improvement ensures you stay up-to-date with industry trends while contributing fresh ideas during team discussions. Familiarity with digital tools such as SAP or e-commerce platforms further enhances your ability to deliver efficient service in today’s fast-evolving marketplace.

• Over five years’ experience in account management or business development with a proven track record in industrial sales—ideally within industry, MRO or electronics sectors.
• Demonstrated ability to exceed key performance indicators (KPIs) and deadlines while remaining calm under pressure; accountability and initiative are essential qualities.
• Exceptional negotiation skills combined with outstanding written and verbal communication abilities that foster trust-based relationships at all organisational levels.
• Strong interpersonal skills enabling you to form positive connections with clients as well as internal stakeholders across multiple functions.
• Comprehensive understanding of procurement strategies within complex business environments; able to articulate value-driven solutions that enhance the customer experience.
• Results-oriented mindset focused on profit margin optimisation alongside robust financial awareness and advanced analytical capabilities.
• Excellent planning, prioritisation, and time management skills allowing you to balance competing demands efficiently without compromising quality.
• A desire for continuous learning coupled with openness to feedback; willingness to participate in ongoing professional development activities.
• Collaborative approach that respects diverse perspectives; values teamwork as a means of achieving shared goals within an inclusive workplace culture.
• Familiarity with SAP systems and Microsoft Office packages; knowledge of e-commerce business models is highly desirable.
• Experience working within matrix organisations as well as exposure to project management or automation & control environments would be advantageous.

What sets this company apart:

This organisation stands out as a global leader dedicated to supporting customers throughout every stage of their industrial journey—from initial design through ongoing maintenance. With access to an unrivalled selection of over 750,000 stocked products sourced from trusted suppliers worldwide, employees enjoy the unique advantage of being part of a company that truly understands its clients’ challenges. The team is made up of knowledgeable professionals who are passionate about delivering practical solutions tailored precisely to each customer’s needs. A culture rooted in collaboration ensures everyone’s voice is heard—fostering innovation through open dialogue while promoting inclusivity at every level. Employees benefit from flexible working arrangements designed to accommodate individual circumstances alongside generous training programmes that encourage lifelong learning. Whether you’re looking for career progression or simply want to make a difference by helping businesses operate more efficiently, this company provides the resources—and supportive leadership—to help you succeed.

What's next:

If you are ready to take your career as an Account Manager to new heights within a supportive global team environment, we invite you to apply now!

Apply today by clicking on the link provided—your next rewarding challenge awaits.