【B2B】Account Manager

A leading global information and analytics provider is seeking an experienced Account Manager to join their Research Intelligence team in Taipei or Taichung. This is a unique opportunity for you to leverage your expertise in research intelligence solutions and academic partnerships, working with top universities and government research institutes across Taiwan.

What you'll do:

As an Account Manager – Research Intelligence Solutions, you will be entrusted with managing a portfolio of high-profile academic clients across Taiwan. Your day-to-day activities will involve partnering with stakeholders at universities and research institutes to understand their evolving needs, offering expert guidance on leveraging advanced analytics tools for maximum impact. You will be responsible for developing bespoke proposals that drive both retention of existing customers and acquisition of new business opportunities. By integrating insights from ongoing projects, market awareness, and technical knowledge, you will contribute directly to product development initiatives. Success in this role requires you to maintain meticulous records in Salesforce, participate actively in industry events, collaborate seamlessly with internal teams, and consistently deliver value-added services that enhance client satisfaction. Your ability to build trust-based relationships will be central to achieving revenue targets while supporting the organisation’s mission of advancing science through data-driven intelligence.

• Achieve overall revenue targets for a diverse portfolio of scientific databases and solutions by identifying opportunities for new business growth as well as retention.
• Develop deep understanding of client needs using a consultative approach, translating these into tailored propositions that align with organisational sales strategies.
• Collaborate closely with universities and government research institutes to initiate and develop projects focused on scientific databases and advanced analytics solutions.
• Formulate market-focused strategies that address specific needs at all levels within client accounts while adhering to company policies.
• Devise and implement comprehensive account plans that reflect differentiated requirements across your portfolio, ensuring alignment with broader business objectives.
• Conduct annual account planning sessions—sometimes jointly with other Account Managers—to ensure robust execution of agreed strategies.
• Maintain up-to-date records in Salesforce and utilise sales enablement tools such as Clari to review results, forecast trends, and adjust actions accordingly.
• Gather, monitor, and evaluate competitor information to provide actionable market feedback that informs product development and go-to-market strategies.
• Participate in trade shows and conferences to represent the organisation’s interests while achieving agreed outcomes related to brand visibility and lead generation.
• Develop and nurture relationships with key decision makers and influencers at all customer levels to support strategic objectives.

What you bring:

To excel as an Account Manager – Research Intelligence Solutions, your background should include extensive experience navigating the academic or research landscape—ideally having worked directly with universities or government agencies on technology-driven projects. Your interpersonal skills will allow you to connect meaningfully with stakeholders at all levels while your analytical mindset ensures you can translate complex client requirements into actionable solutions. You bring not only commercial acumen but also empathy for the challenges faced by researchers today; your collaborative approach fosters trust among colleagues as well as clients. Familiarity with CRM systems like Salesforce is essential for maintaining accurate records while your proactive attitude ensures you stay ahead of market trends. Your proven ability to communicate clearly—both verbally and in writing—will empower you to present compelling proposals that resonate with decision makers. Ultimately, your commitment to supporting scientific advancement through data-driven insights sets you apart as an invaluable partner for academic institutions.

• At least seven years’ experience in sales or a related field where you have demonstrated success managing complex solution-based portfolios.
• Proven track record selling technology products or solutions within academic or research environments, ideally involving consultative approaches.
• Ability to operate effectively at operational, tactical, and strategic levels when engaging with senior stakeholders inside large organisations.
• Experience building out business within existing accounts through strategic account planning and relationship expansion across multiple touchpoints.
• Deep knowledge of research intelligence solution areas combined with familiarity in complex solution-sales methodologies such as consultative selling.
• Background working in or alongside research administration or management functions within academic or governmental settings.
• Understanding of regional or national research programmes, collaboration networks, funding mechanisms, and key opinion leaders relevant to the sector.
• Exceptional verbal and written communication skills complemented by polished presentation abilities suitable for diverse audiences.
• Demonstrated capability in gathering market intelligence on competitors to inform product development priorities.
• Comfortable travelling domestically as required for client meetings or industry events.

What sets this company apart:

This organisation stands at the forefront of global information services—empowering researchers, healthcare professionals, educators, and policy makers alike. With a heritage rooted in publishing excellence yet driven by technological innovation, they offer unparalleled access to quality data sets combined with sophisticated analytics tools. Employees benefit from flexible working arrangements designed around individual needs; whether it’s shared parental leave or study assistance programmes that support lifelong learning ambitions. Wellbeing is prioritised through numerous initiatives aimed at fostering happiness both inside and outside work. The company’s inclusive culture encourages collaboration across borders while providing ample opportunities for professional growth via access to cutting-edge resources. By joining this team, you become part of a mission-driven community committed not just to commercial success but also societal progress—helping solve grand challenges facing science today while contributing towards a more sustainable future for all.

What's next:

If you are ready to take your career further by empowering academic excellence through data-driven insights—this is your moment!

Apply today by clicking on the link provided; seize the opportunity to make a meaningful impact within the world’s leading information analytics network.