【B2B】Technical Sales - Fiber Optics

A leading global provider of network solutions is seeking a Presales Manager to join their Taipei team, focusing on fibre optics production and laboratory test solutions. This role offers you the chance to work with cutting-edge technology in the test and measurement industry, supporting customers across R&D labs and production environments. You will be part of a knowledgeable and supportive team that values collaboration, sharing expertise, and nurturing professional growth.

What you'll do:

As a Presales Manager – Fibre Optics and Lab Test Solutions based in Taipei, you will play a pivotal role in supporting customers throughout their journey from initial engagement through post-sales support. Your day-to-day activities will involve working closely with R&D labs and production teams to provide expert guidance on photonic integrated circuit characterisation as well as optimising silicon photonics workflows. You will represent an extensive portfolio of fibre optics lab products—ranging from spectrum analysers to broadband sources—and deliver tailored solutions that meet unique customer requirements. By conducting engaging product demonstrations, leading user training sessions, developing localised documentation, transferring knowledge to sales channels, presenting at industry events, and collaborating across departments to resolve challenges quickly, you will ensure customers receive outstanding support. Success in this role requires a deep understanding of optical technologies combined with strong interpersonal skills; your ability to connect with others will drive positive outcomes for both clients and your team.

• Provide expert support for Photonic Integrated Circuit (PIC) characterisation by assisting customers in testing at both wafer and die levels, ensuring accurate results for advanced optical applications.
• Collaborate closely with probe station partners and laser source integrators to optimise Silicon Photonics (SiPh) testing workflows within diverse laboratory environments.
• Represent the full portfolio of fibre optics lab products including Optical Spectrum Analysers (OSA), fibre inspection tools, power meters, laser sources, IL/RL testers, optical amplifiers, switches, swept wavelength systems, component analysers, tunable filters, polarisation controllers, broadband sources across C&L bands.
• Work hand-in-hand with customers’ R&D teams, New Product Introduction (NPI) specialists, and manufacturing units to deliver tailored optical testing solutions that address real-world requirements.
• Conduct compelling product demonstrations and on-site trials in coordination with sales teams to showcase the value of advanced fibre optic solutions.
• Lead user training sessions for high-end products to ensure customers are equipped with the skills needed for successful testing operations.
• Develop localised test procedure documents that reflect specific customer needs and regional standards.
• Transfer technical competencies and best practices to direct sales representatives and channel partners through educational initiatives.
• Present products and technologies at targeted roadshows or seminars within your region to raise awareness of new advancements.
• Collaborate with Technical Assistance Centres (TAC), sales teams, and divisional colleagues to resolve post-sales issues efficiently while maintaining high levels of customer satisfaction.

What you bring:

To excel as a Presales Manager – Fibre Optics and Lab Test Solutions in Taipei, you will bring proven expertise across multiple domains within optical communications. Your academic background in electronics or related engineering fields forms the foundation for your technical acumen. You have hands-on experience working with advanced fibre optic devices—from DWDM systems through high-speed trunk optics—and possess deep familiarity with communication protocols vital for today’s interconnected networks. Your proficiency in automation programming (especially Python) enables you to streamline complex testing workflows while adapting quickly to new technologies. Beyond technical skills, your ability to troubleshoot intricate systems ensures reliable performance under pressure. You are adept at understanding market shifts; your insights inform strategic decisions internally. Sharing knowledge comes naturally—you lead training sessions that empower others while communicating clearly across languages and cultures. Your collaborative spirit fosters trust among peers; together you create an environment where everyone feels supported.

• Mandatory: Possess a degree in Electronics Engineering, Electrical Engineering, Communications Engineering or Instrumentation Engineering (or equivalent qualification).
• Mandatory: Demonstrate comprehensive knowledge of general optical fibre technologies including physical layer devices such as DWDM systems (fibre modes, dispersion effects, nonlinear parameters), polarisation management techniques (PDL), switching mechanisms (laser/LEDs), amplifier types (EDFA/SOA/RAMAN), WSS/ROADM configurations, tunable filters, optical spectrum analysis tools, Flex-Grid transponders/muxponders.
• Mandatory: Show proficiency in communication protocols like Ethernet/IP and OTN relevant to modern network infrastructures.
• Mandatory: Exhibit deep familiarity with high-speed optical client/trunk optics such as 400G QSFPDD or CFP2-DCO modules as well as coherent transmission technologies.
• Mandatory: Bring substantial experience in automation skills including SCPI command programming; Python proficiency is essential due to widespread adoption in contemporary labs.
• Mandatory: Have over four years’ experience as a Field Application Engineer or similar role within the test and measurement industry.
• Nice-to-have: Experience troubleshooting complex optical systems using advanced diagnostic tools.
• Nice-to-have: Ability to understand evolving market trends and translate them into actionable reports for internal stakeholders.
• Nice-to-have: Proven track record of transferring technical knowledge effectively through training or educational sessions.
• Nice-to-have: Excellent English communication skills—oral, written, presentation—for engaging diverse audiences.

What sets this company apart:

This organisation stands out as a global leader in network solutions thanks to its rich history of technical innovation spanning more than ninety years. Employees here are united by their commitment to supporting customer success—every individual is encouraged to bring their best each day by questioning assumptions, collaborating openly across teams, and pushing for solutions that delight clients worldwide. The company’s inclusive culture welcomes people from all backgrounds; it actively promotes equal opportunity employment practices so everyone can thrive regardless of gender identity or physical ability. Flexible working arrangements allow you to balance personal commitments while pursuing professional excellence. Generous training programmes ensure continuous learning; whether you’re mastering new technologies or refining interpersonal skills there’s always room for growth. The organisation’s dedication extends beyond connectivity—it pioneers optical security solutions that safeguard currencies globally while enhancing safety features in consumer electronics. Here you’ll find not just a job but a community invested in keeping the world connected at home, school, work or play.

What's next:

If you are ready to make a meaningful impact by supporting customers with advanced fibre optic solutions while growing alongside an inclusive team of experts—apply now!

Apply today by clicking on the link provided.