【EduTech】Customer Success Manager

A leading EdTech organisation seeks a Customer Success Manager in Taiwan to strengthen corporate partnerships, enhance client success strategies, and drive global impact through innovative learning solutions.

Key responsibilities:

• Own corporate partnerships through stakeholder engagement, reporting, and volunteer programme execution to enhance partner satisfaction and long-term value
• Drive partnership growth by identifying new business opportunities and developing sustainable funding channels through corporate accounts
• Shape ESG initiatives by aligning corporate sustainability goals with impactful education and social programmes
• Lead client assessments and proposals through sustainability analysis, research insights, and tailored partnership strategies
• Partner cross-functionally to deliver corporate projects, optimise learning content, and maximise programme impact
• Oversee partnership performance through reporting, impact measurement, and continuous improvement to support organisational growth

Candidate profile:

• Experience in corporate partnerships, client success, stakeholder engagement, or project management with strong strategic thinking and execution skills
• Familiar with ESG principles, sustainability trends, and social impact initiatives to develop aligned partnership strategies
• Strong communication and relationship management skills with the ability to engage stakeholders and coordinate cross-functional teams
• Skilled in proposal development, reporting, and impact measurement to demonstrate project outcomes and effectiveness
• Strong business development mindset with the ability to identify opportunities, expand partnerships, and support organisational growth
• Passionate about education and social impact, with adaptability, proactive problem-solving skills, and an inclusive mindset

About this company:

Join a purpose-driven education technology organisation transforming digital learning through innovative, user-centred products that empower learners and educators. Enjoy a collaborative, flexible, and growth-focused environment where AI innovation, continuous learning, and employee wellbeing are valued.

Keywords: Customer Success Manager, Corporate Partnerships Manager, ESG Strategy & Sustainability, Stakeholder Relationship Management, Business Development & Partnership Growth

What’s next:

Be part of a purpose-driven team where your partnerships create measurable change across the education ecosystem. Apply now!