【B2B】Account Manager_ Display

A leading global display solutions provider is seeking an Account Manager to join their Taipei team, focusing on B2B client relationships within the display glass industry.

What you'll do:

As an Account Manager – Display Solutions (B2B), you will play a pivotal role in nurturing long-term partnerships with key clients across the display glass sector. Your day-to-day activities will involve managing complex orders from inception through fulfilment while ensuring every detail aligns with both client expectations and organisational standards. You will be responsible for developing tailored strategies that drive mutual success—identifying new business opportunities, coordinating cross-functional resources for unified service delivery, and customising presentations to address specific technical requirements. By maintaining open lines of communication with stakeholders at all levels—including executive leadership—you will help shape the future direction of these critical accounts. Your ability to gather market insights will directly influence product development initiatives as well as short- and long-term sales forecasts. Success in this role means consistently exceeding client expectations while contributing positively to the organisation’s reputation as a trusted partner in the industry.

• Manage, retain, and expand key accounts within a defined geographic or industry segment by understanding customer needs and aligning solutions accordingly.
• Execute order specifications accurately in both internal and customer systems, ensuring all pricing, payment terms, quotations, shipping arrangements, and contractual obligations are met according to company standards.
• Develop and implement multi-year strategies that enhance value for customers while maximising account impact through relationship building, opportunity identification, and collaborative partnership efforts.
• Engage executive leadership in strategic customer visits when appropriate to strengthen credibility and deepen partnerships.
• Maintain frequent communication with clients to assess satisfaction levels, identify new opportunities for collaboration, and ensure long-term retention.
• Serve as an advocate for both the company and the customer by balancing mutual interests and creating shared value through thoughtful negotiation and transparent communication.
• Stay informed about evolving customer requirements and market trends to proactively pursue profitable sales opportunities for current or next-generation products.
• Work closely with Pricing, Product Line Management, Engineering, Technical Management, and other cross-functional teams to negotiate agreements that benefit all parties involved.
• Clarify contract terms proactively with customers to align expectations with operational capabilities and ensure seamless delivery of services.
• Collect market intelligence on competitors and industry developments to inform sales planning processes at both account and division levels.

What you bring:

Your proven background in account management or project coordination within technical industries equips you with the practical knowledge needed to excel as an Account Manager – Display Solutions (B2B). Your educational foundation in engineering disciplines enables you to understand complex product specifications while communicating effectively with both technical teams and external partners. Fluency in English allows you to engage confidently with international stakeholders; additional language skills further enhance your ability to connect across cultures. You bring hands-on experience managing multifaceted projects—balancing cost considerations against quality outcomes—and have honed your abilities in preparing compelling proposals that resonate with diverse audiences. Your analytical mindset supports strategic decision-making based on real-time data insights. Above all else, your collaborative spirit fosters strong working relationships internally and externally; you thrive when sharing knowledge across teams or supporting colleagues’ growth. Your adaptability ensures that you remain responsive amid shifting priorities without losing sight of long-term objectives.

• Bachelor’s degree or above in engineering-related disciplines such as mechanical engineering or industrial technology is required for this position.
• At least five years of relevant experience in account management or project management within a technical or industrial setting is essential.
• Fluency in English across listening, speaking, reading, and writing is mandatory due to frequent international interactions; proficiency in Mandarin is highly advantageous.
• Demonstrated experience in project cost/quality/risk management as well as time/progress control ensures effective execution of complex projects.
• Proven skills in proposal preparation, presentation delivery, customer intelligence gathering, complaint handling, product introduction, and solution-based selling are highly valued.
• Experience developing strategies based on data analysis is preferred; familiarity with LCD or related industries will be considered a significant asset.
• Ability to collaborate effectively across departments such as pricing strategy teams, product line managers, engineering groups, technical support staff, and customer service representatives is crucial for success.
• Strong interpersonal skills enable you to build trust-based relationships with clients while advocating for their needs within the organisation.
• A track record of adapting quickly to changing market conditions by modifying account plans demonstrates flexibility and responsiveness.
• Commitment to continuous learning through participation in training programmes or professional development initiatives is expected.

What sets this company apart:

This organisation stands out as one of Asia’s most admired employers—recognised for its unwavering commitment to employee welfare, diversity initiatives, and community engagement. Employees enjoy a comprehensive suite of benefits that go far beyond statutory requirements: from guaranteed 14-month annual salaries plus performance bonuses to immediate cash rewards recognising outstanding achievements. Flexible leave policies include enhanced annual leave from day one of employment alongside generous sick leave provisions (full pay up to 14 days per year), special commemorative holidays for personal milestones, marriage allowances, parental subsidies, travel grants for work-life balance support, retirement fund contributions above legal minimums—and even group medical insurance covering spouses and children at no extra cost. The workplace features modern amenities such as staff restaurants accepting electronic payments for convenience; open-plan libraries; fitness centres; dedicated parking spaces; shuttle buses; fully staffed medical clinics; regular social events like departmental dinners or family days; employee assistance programmes offering confidential advice on work-life issues; milestone gifts celebrating long service; structured career progression frameworks including Individual Development Plans (IDP); ongoing technical/management training delivered via state-of-the-art classrooms—all designed so you can flourish professionally while enjoying genuine work-life harmony. Recent accolades include Best Employer Asia 2024 Award and Visionary Diversity Champion 2023 Special Prize—testament to their inclusive ethos where everyone’s contribution matters.

What's next:

If you are ready to take your career further by joining a world-class team dedicated to excellence in display solutions partnership management—this is your moment!

Apply today by clicking on the link provided. Seize this opportunity to become part of an award-winning organisation where your talents are celebrated!