Sales Support/Admin

A leading global organisation is seeking a Sales Support and Administration Specialist to join their Visual department in New Taipei. This role offers you the chance to play a vital part in ensuring the smooth operation of sales activities by providing essential daily support to the sales team. You will be at the heart of operations, managing inventory allocation, confirming customer orders, tracking shipments, and resolving order processing issues.

What you'll do:

As a Sales Support and Administration Specialist based in New Taipei, you will play a pivotal role in facilitating the day-to-day operations of the sales function. Your primary focus will be on managing critical administrative processes such as inventory allocation, order confirmation, shipment tracking, and documentation management. You will work closely with both internal teams and external customers to ensure that every aspect of the sales process runs smoothly from start to finish. By maintaining accurate records in SAP systems, handling warranty information meticulously, and providing prompt support for customer inquiries or issues, you will contribute directly to the overall efficiency of the business. Your ability to organise reports, manage multiple priorities simultaneously, and respond flexibly to supervisor requests will make you an indispensable member of this collaborative team.

• Manage inventory allocation processes with precision, ensuring timely execution of delivery instructions for all customer orders.
• Communicate effectively with customers to confirm order details, clarify delivery schedules, and provide updates as needed.
• Update and maintain SAP pricing files regularly to guarantee accurate product pricing across all transactions.
• Input extended warranty details into relevant systems while ensuring all documentation is correct and up-to-date.
• Assist the sales team by organising reports, tracking orders, and responding promptly to customer inquiries with professionalism.
• Resolve any issues related to order processing or delivery by collaborating closely with internal teams and external partners.
• Maintain comprehensive records related to orders, approvals, warranties, and other key documentation required for audit purposes.
• Oversee the management of ongoing projects by coordinating tasks and following up on progress to ensure successful completion.
• Handle general office administration duties efficiently, contributing to the smooth running of daily business operations.
• Support supervisors by assisting with ad hoc tasks as assigned, demonstrating flexibility and reliability in all responsibilities.

What you bring:

In this Sales Support and Administration Specialist role, your proven experience in administrative support within a commercial or sales-driven environment will be invaluable. Your background should include hands-on use of Microsoft Office tools for preparing reports or managing data efficiently. Familiarity with SAP or similar systems is highly desirable as it will allow you to update pricing files accurately and manage warranty documentation seamlessly. Your basic English communication skills—supported by a TOEIC score of at least 500—will help you interact effectively with both local colleagues and international contacts when necessary. A college education equips you with the analytical thinking required for complex administrative tasks. Most importantly, your strong organisational abilities mean you can juggle multiple priorities without losing sight of important details. Your interpersonal strengths will shine as you build trust-based relationships across teams while always remaining responsive to customer needs. Dependability is key; your commitment ensures that every task is completed thoroughly so that sales operations continue without interruption.

• Demonstrated proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook for effective report generation and data management.
• Basic English communication skills with a minimum TOEIC score of 500 to facilitate clear interactions with international colleagues or clients.
• A college degree which provides a solid foundation for understanding business processes and administrative functions.
• Experience or familiarity with SAP or similar enterprise resource planning systems for updating pricing files and managing documentation accurately.
• Strong organisational skills that enable you to handle multiple tasks efficiently while maintaining attention to detail in all aspects of your work.
• Excellent interpersonal abilities that foster positive relationships with colleagues across departments as well as external customers.
• A dependable approach that ensures deadlines are met consistently through careful planning and follow-through on commitments.
• Ability to resolve problems related to order processing or delivery by collaborating constructively with others until solutions are found.
• Willingness to take on general office administration duties as needed while supporting broader team objectives without hesitation.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every individual’s contribution is valued. Employees benefit from flexible working opportunities that promote work-life balance alongside generous training programmes designed to encourage professional growth at every stage of your career journey. The company’s culture emphasises teamwork over hierarchy—ensuring everyone feels supported by knowledgeable colleagues who are always willing to share expertise or lend a helping hand. As part of this forward-thinking business, you’ll have access to resources that empower you not only to excel in your current role but also prepare for future advancement within the group’s global network. The emphasis on open communication means your ideas are heard while regular feedback helps you continuously improve. If you’re looking for an employer who invests in people through ongoing development initiatives—and who recognises hard work with genuine appreciation—this is the place where your talents can truly flourish.

What's next:

If you are ready to bring your organisational talents into a supportive environment where your contributions matter every day, we encourage you to take the next step towards joining this exceptional team.

Apply today by clicking on the link provided—your new career opportunity awaits!