HR Manager, ER Team

A well-established organisation in Taiwan seeks a Human Resources Manager to lead employee relations, ensure labour law compliance, and support a fair, collaborative workplace.

Key responsibilities:

As a HR Manager, you will handle employee relations, ensure compliance, advise managers, and support HR policy and cross-functional collaboration.

• Employee Relations and Case Management: Manage grievances and high-risk investigations, ensure fair handling and documentation, provide labour risk advice, and partner with legal on key cases
• Labour Law Compliance and Policy Management: Ensure Taiwan labour law compliance, lead labour-management meetings, update policies, support audits, inspections, and dispute resolution
• Manager Support and Training: Coach managers on ER, compliance, disciplinary actions, documentation, difficult conversations, and harassment prevention
• Team Management and Process Improvement: Lead ER team operations, allocate work, develop talent, set standards, improve processes, and drive governance enhancements

Candidate profile:

To excel in this role, you bring strong Taiwan labour law knowledge, ER case experience, stakeholder skills, analytical ability, and a fair, calm, and adaptable approach.

• Experience in labour-intensive industries (e.g., F&B, retail, logistics, manufacturing, frontline operations)
• Experience with labour inspections, disputes, and liaison with regulatory authorities
• Involvement in work rules revision or HR governance framework development
• Understanding of cross-regional or multi-site operational environments
• Excellent skills in conducting interviews, investigations, analysis, and report writing
• Fluency in Mandarin Chinese is a mandatory requirement

About the company:

A well-established organisation focused on operational excellence and service quality. It offers a fast-paced, team-oriented environment with strong emphasis on growth and continuous improvement.

Keywords: HR management, employee relations, case management, labour law compliance, policy management, human resources

What’s next:

Join us and grow your career in a fast-paced, service-driven environment.