Quality Manager

A global technology company is seeking a Quality Manager to drive quality initiatives across customer programs in Taipei. The role focuses on aligning manufacturing quality strategies, improving processes, and strengthening customer satisfaction through close collaboration with engineering, operations, suppliers, and product teams. The company offers a collaborative and inclusive environment with strong opportunities for professional development, training, and flexible working arrangements.

• Drive quality strategy and execution across product development, manufacturing, and customer programs.
• Act as a key quality contact for customers, supporting escalations, reviews, and continuous improvement initiatives.
• Lead quality issue resolution, including containment, root cause analysis, corrective actions, and effectiveness verification.
• Apply data- and risk-based approaches to identify potential quality risks and drive preventive actions.
• Collaborate with engineering, manufacturing, supplier quality, and NPI teams to improve process capability and product reliability.
• Develop and monitor quality metrics, dashboards, and improvement initiatives to support business decisions.
• Drive continuous improvement in key quality indicators and promote a customer-focused quality culture.
• Assess quality risks during new product launches, capacity expansion, and supplier transitions.
• Influence cross-functional and regional teams to achieve consistent quality performance and execution.