【EC solution】Project Manager (System integration)

* Join a leading SaaS company transforming retail through innovative commerce solutions for thousands of global and local brands. * Thrive in a collaborative culture that embraces change, encourages learning, and supports your growth through real-world challenges. * Work with cross-functional teams and major clients in a flexible, open environment that values impact, communication, and shared success.

What you'll do:

• Collaborate with business development teams to present product features and solution strategies to large-scale international clients, ensuring clear communication of value propositions.
• Lead end-to-end system implementation projects by managing timelines, resources, and deliverables to guarantee successful project acceptance and client satisfaction.
• Partner with Engineers to design optimal solutions tailored to each client's unique requirements by combining various product functionalities.
• Verify customisation requirements with clients by reviewing system analysis documents and specifications to ensure alignment with business needs.
• Oversee the delivery of customised project features by working closely with Product Owners to assess feasibility and prioritise enhancements.
• Coordinate across multiple internal teams—including product development, sales, and support—to facilitate smooth project execution and timely completion of all tasks.
• Maintain proactive communication with stakeholders throughout the project lifecycle to address issues promptly and foster positive relationships.
• Adapt quickly to changing client demands or organisational priorities by proposing actionable solutions that balance technical possibilities with business objectives.
• Document project progress meticulously while ensuring compliance with quality standards and contractual obligations.
• Support post-implementation reviews by gathering feedback from clients and internal teams to drive continuous improvement in service delivery.

What you bring:

• Demonstrated experience managing large-scale B2B projects within the technology or software sector, ideally involving SaaS platforms or digital transformation initiatives.
• Exceptional interpersonal skills that enable you to build rapport with clients and collaborate effectively across departments such as engineering, sales, and product management.
• Proven ability to analyse client needs thoroughly and propose flexible yet executable solutions that align with both technical capabilities and business goals.
• Strong organisational abilities allowing you to manage multiple concurrent projects while maintaining attention to detail in documentation and process adherence.
• Experience working in fast-evolving environments where adaptability is essential for responding constructively to shifting priorities or unexpected challenges.
• Excellent verbal and written communication skills in Mandarin Chinese; proficiency in English is highly desirable for engaging international clients or partners.
• A collaborative mindset that values teamwork over individual achievement, fostering an inclusive atmosphere where ideas are freely shared for collective benefit.
• Familiarity with system integration processes or customisation workflows within enterprise software implementations is considered advantageous.
• A willingness to embrace change positively by continuously seeking ways to improve processes or enhance customer outcomes through practical action steps.

What sets this company apart:

This company is a pioneer in the SaaS industry, offering cloud-based commerce solutions that help retailers thrive in a connected marketplace. With thousands of clients—including top domestic and global brands—it’s a trusted partner in digital transformation. The open-minded culture empowers employees to innovate, balancing customer impact, team wellbeing, and commercial success.

What's next:

If you are ready to make a significant impact on the future of retail technology while growing alongside passionate professionals who share your commitment to excellence, this Project Manager opportunity awaits your application!

Apply today by clicking on the link provided—take the next step towards joining an inspiring team dedicated to transforming how brands connect with customers.