Account Manager

An exciting opportunity has arisen for an Account Manager to join a globally respected organisation in Taipei, where your ability to nurture and grow key client relationships will be at the heart of your success. This role is perfect for someone who thrives on building meaningful connections, delivering exceptional service, and working closely with both internal teams and valued customers.

What you'll do:

As an Account Manager based in Taipei, you will immerse yourself in every aspect of client engagement—from initial order processing through to long-term strategic planning. Your day-to-day activities will involve close collaboration with colleagues across multiple functions as you work together to deliver outstanding service tailored precisely to each client’s unique requirements. By maintaining frequent communication with your accounts, you’ll have the opportunity to build trust-based relationships that foster loyalty while identifying new avenues for partnership. Your role will also see you gathering valuable market insights that shape future sales strategies and contribute directly to business growth. Success in this position comes from your ability to balance attention to detail with big-picture thinking—ensuring every interaction adds value for both your clients and your organisation.

• Accurately process order specifications in both internal and customer systems, ensuring all pricing, payment terms, quotes, and shipping arrangements are handled efficiently and in line with standard terms.
• Develop and implement comprehensive multi-year strategies aimed at enhancing value for the customer while maximising the account’s contribution to overall business objectives through targeted relationship-building initiatives.
• Engage executive leadership in strategic customer visits when appropriate to further strengthen credibility and deepen account penetration.
• Maintain regular contact with clients to assess satisfaction levels, identify new opportunities for collaboration, and ensure ongoing alignment between customer needs and organisational capabilities.
• Act as an advocate for both the company and its customers by creating mutually beneficial solutions that balance requirements and constraints on both sides.
• Stay up-to-date with evolving customer requirements and key buying factors, using this insight to pursue profitable opportunities for current or next-generation products while adapting account plans as necessary.
• Work closely with Pricing, Product Line Management, and other internal teams to negotiate agreements that are favourable for both parties.
• Proactively clarify contract terms with customers, ensuring expectations are aligned with what can be delivered by the division.
• Coordinate cross-functional services—including Applications Engineering, Customer Service, Systems Engineering, and Technical Management—to provide unified support that enhances the overall client experience.
• Gather market intelligence on customers and competitors to inform sales planning processes, marketing strategies, demand forecasting, and inventory management efforts.

What you bring:

In this Account Manager role, your background in managing significant business relationships will be invaluable as you navigate complex client needs within a fast-evolving marketplace. Your interpersonal strengths will shine as you connect authentically with customers at every touchpoint—listening carefully to their feedback while advocating thoughtfully on their behalf. You’ll bring an analytical approach when interpreting market data or adjusting account plans but always keep collaboration at the forefront of your work style. Your ability to coordinate seamlessly across departments ensures clients receive consistent support from one unified team. Above all else, your dedication to nurturing long-term partnerships will set you apart as someone who truly understands how shared success is built over time.

• Demonstrated experience managing key accounts within a business-to-business environment where relationship-building is paramount.
• A proven track record of developing long-term strategies that drive mutual value for both clients and employers.
• Excellent interpersonal skills that enable you to communicate effectively across all levels of an organisation—both internally and externally—with warmth and professionalism.
• Strong organisational abilities allowing you to manage complex order processes accurately while juggling multiple priorities.
• A collaborative mindset that thrives in cross-functional environments where teamwork is essential for delivering seamless client support.
• The ability to gather market intelligence and translate it into actionable insights that inform sales planning and marketing initiatives.
• Experience negotiating contracts or agreements in ways that create win-win outcomes for all stakeholders involved.
• Comfort working with technical information or customising presentations/marketing collateral based on specific client needs.
• A commitment to continuous learning—staying informed about industry trends, evolving customer requirements, and best practices in account management.

What sets this company apart:

This organisation stands out as a global leader renowned for its commitment to excellence in everything it does—from product innovation through to customer care. Employees benefit from being part of a diverse team where knowledge-sharing is encouraged at every level. The company places great emphasis on professional development opportunities so you can continue growing your skills throughout your career journey. Flexible working arrangements are available wherever possible because they understand the importance of balancing personal wellbeing with professional achievement. Here you’ll find an inclusive environment where everyone’s contributions are valued—and where collaboration leads not just to better results but also more rewarding experiences for all involved.

What's next:

If you’re ready to take your career in account management to new heights within a supportive team environment, this could be the perfect next step for you!

Apply today by clicking on the link below—your future starts here.