Assistant Manager - Account Management
Consultant Lucas Lin
Date posted 03 May 20192019-05-03 2019-07-02 sales No. 1 Songzhi Road Taipei Robert Walters
A leading third-party logistics business is seeking a high-calibre Assistant Manager – Account Management in Taoyuan to support a large, complex business unit with a regional remit.
• Develop an account strategy to grow customer’s business, work with customers’ cross-functional teams to maximize logistics potential.
• Develop multiple level relationship with customers from operating to management level, be the subject matter expert on hubbing and logistics solution for the customer.
• Establish annual and quarter business targets with customer for internal working team and review these targets regularly for working team.
• Organize regular internal and external quarterly business reviews to update team and unleash potential for the customer.
• Work with internal teams and clients to ensure smooth implementation of service offerings and projects.
• Align KPIs / service levels with clients and ensure these are met with continuous improvement.
• Work with the team to solve account’s enquiries fairly and accurately.
• Responsible for in-depth account analysis and proposals, as well as conducting regular review and evaluation.
• Support contract negotiation and renewal with the key customer.
• Deploy resources to prioritized activities on daily basis.
• A Bachelor’s degree in Logistics or related Business discipline required.
• 5+ years relevant work experience in the Account Management / BD or sales role with 3PL or logistics company.
• Solid experience in contract logistics business and operations, especially in FMCG / Cosmetics verticals.
• Solid account management in managing Global / MNC accounts.
• Must be able to demonstrate the ability to lead projects.
• Strong people skills with excellent command of spoken English and Putonghua.
• Strong commercial sense with good negotiation skills.
• Customer focused, good listener and action oriented.
This award-winning third-party logistics has made a profit for every year and promotes from within – career progression opportunities are outstanding.