QA Manager (Fintech)

A leading global fintech consultancy is seeking a Quality Assurance Manager to join their vibrant Taipei team. This is an exceptional opportunity for you to play a pivotal role in driving product excellence and shaping the future of financial technology. You will be part of a knowledgeable, inclusive, and supportive environment where open communication and transparent management are at the heart of everything they do.

Salary: Competitive and based on experience

Location: Taipei

Keywords: collaborative, supportive leadership, flexible working opportunities, inclusive team, cross-functional cooperation, growth leadership

What you'll do:

• Actively participate in the Scrum incremental software development process by collaborating with development teams during daily stand-up meetings, retrospectives, and reviews to ensure seamless progress in both development and testing activities.
• Break down complex testing tasks based on project requirements while estimating timelines and resource needs; coordinate manual testing, automated testing, smoke testing, stress testing, UAT testing, and production validation across multiple projects.
• Design, review, and manage comprehensive test cases to guarantee thorough test coverage and effectiveness throughout the product lifecycle.
• Lead and manage a team of over 30 QA Engineers by overseeing task allocation, monitoring performance metrics, supporting professional development, and fostering a nurturing team environment.
• Work closely with cross-functional teams—including R&D, Product Management, Operations, and PMO—to ensure smooth quality assurance integration across all stages of development.
• Utilise Jira for efficient project management by tracking bug statuses, analysing test data trends, identifying issues promptly, and providing timely solutions to maintain high standards of quality.
• Maintain unwavering attention to detail while managing several concurrent projects to uphold product quality commitments.
• Analyse and summarise online issues systematically; optimise testing processes continuously to reduce future occurrences and enhance overall efficiency.
• Communicate proactively with internal stakeholders to drive cross-departmental collaboration and ensure product quality standards are consistently met.

What you bring:

• Minimum eight years’ experience in software product testing or quality assurance within technology-driven environments; at least four years in a managerial or leadership capacity is highly desirable.
• Demonstrated proficiency in project risk management with proven ability to handle multiple tasks efficiently while maintaining high standards of accuracy.
• Exceptional analytical skills paired with strong problem-solving abilities; adept at identifying root causes quickly and resolving complex issues effectively within multi-national settings.
• Comfortable navigating ambiguity; able to remain composed under pressure while proactively collaborating with team members to drive consensus and clarify direction.
• Expertise in requirement analysis and test plan design; capable of developing comprehensive testing strategies tailored to evolving business needs.
• Familiarity with industry-standard testing tools such as Postman, JMeter, Charles Proxy, SQL databases, Selenium WebDriver, and Appium for mobile automation.
• Excellent interpersonal communication skills that foster trustful relationships across departments; able to facilitate productive discussions among diverse stakeholders.
• Commitment to continuous improvement; always seeking ways to optimise processes for better outcomes while supporting colleagues’ professional growth.
• Ability to analyse online issues methodically; skilled at summarising findings and implementing process enhancements that minimise future risks.

What sets this company apart:

This organisation stands out as one of the world’s foremost fintech consultancies thanks to its unwavering dedication to employee empowerment and client satisfaction. The company fosters an inclusive culture where everyone’s contributions are valued equally—regardless of seniority or background—through its flat management structure. Employees benefit from flexible working opportunities designed around personal needs as well as generous pensions contributions that support long-term security. Regular training sessions keep skills sharp while frequent knowledge exchanges encourage continual learning. International collaboration is woven into daily life here: you’ll have the chance to connect with colleagues from around the globe who share your passion for excellence. The company’s commitment to transparency means decisions are made openly so everyone feels involved in shaping the future together. If you’re looking for an environment where growth leadership is celebrated—and where your ideas can truly make an impact—this is the place for you.

What's next:

If you are ready to take your career further by joining a supportive team committed to quality excellence in fintech innovation—apply now!