FAE

About the Role A fast-growing technology company is seeking a Field Application Engineer to support customers in evaluating and deploying advanced AI hardware solutions. In this role, you will act as a trusted technical advisor, working closely with customers and internal teams to ensure successful adoption of next-generation computer vision and machine learning platforms. The company provides flexible work arrangements, comprehensive benefits, and a collaborative environment that values innovation and continuous learning.

What You’ll Do

• Engage with customers to understand technical requirements and provide tailored support

• Serve as the key technical expert on AI hardware platforms and related tools

• Document customer issues and ensure clear, consistent follow-up

• Troubleshoot technical challenges independently or with R&D support

• Provide customer feedback to internal teams to improve products and solutions

• Support deployment of hardware products such as PCIe boards, modules, and vision gateways

• Assist users integrating AI models and pipelines using company SDKs

• Collaborate with Marketing and BD on product introduction and technology evangelism

• Work with Sales teams to expand accounts and defend design wins

• Scout customer insights to support Product Management

What You Bring

• BS/MS in Computer Science, EE, or equivalent technical experience

• Experience in semiconductor, embedded systems, or AI-related customer support roles

• Strong communication skills in English; able to explain complex concepts clearly

• Ability to build trust-based customer relationships

• Hands-on programming experience (Python, C/C++, OpenCL, CUDA)

• Familiarity with ML frameworks such as PyTorch or TensorFlow

• Understanding of embedded system architectures and hardware integration

• Self-driven, collaborative, and eager to stay current with AI technologies

• Willingness to travel occasionally for training or team collaboration

Why Join

• Flexible working arrangements

• Supportive and inclusive culture that values innovation

• Professional growth opportunities and ongoing technical training

• Competitive benefits and long-term career development

What’s Next

If you’re ready to contribute to next-generation AI solutions in a collaborative international environment, we welcome your application.