【B2B】Account Manager (Optical)

A leading global organisation is seeking an Account Manager to drive profitable growth and nurture long-term partnerships within the Taiwan region’s ODM market. This role offers you the opportunity to bridge customer requirements with product execution, ensuring seamless alignment across teams while enhancing customer satisfaction through tailored solutions.

What you'll do:

As an Account Manager, you will be entrusted with overseeing the entire lifecycle of ODM accounts in Taiwan. Your day-to-day responsibilities will involve acting as the central point of contact for customers while collaborating extensively with internal teams such as R&D, sales, supply chain, quality assurance, and marketing. You will be instrumental in gathering market intelligence and translating customer voices into actionable strategies that drive product innovation. By preparing impactful presentations and training materials, you will empower both internal stakeholders and clients alike. Your ability to negotiate technical terms will help secure valuable partnerships while your keen attention to detail ensures projects remain on track. Through your efforts in optimising inventory management processes and supporting promotional activities alongside sales teams, you will contribute directly to operational excellence. Success in this role hinges on your capacity to foster strong relationships across functions while maintaining a clear focus on delivering value-driven solutions tailored to evolving market demands.

• Act as the primary regional expert and main contact for ODM accounts in Taiwan, ensuring all customer requirements are understood and addressed effectively.
• Support the creation and management of product portfolios specifically tailored for ODM customers by collaborating closely with product line managers and relevant departments.
• Coordinate with cross-functional teams including R&D, sales, supply chain, and quality to guarantee timely delivery of products that meet stringent quality standards.
• Maintain regular communication with global teams to promptly identify new ODM opportunities and ensure alignment on strategic objectives.
• Gather and analyse market trends, customer feedback, and competitive activity to inform internal teams for product customisation and development initiatives.
• Monitor project progress meticulously while preparing comprehensive reports on market dynamics and customer insights for key stakeholders.
• Develop detailed product documents, presentations, and training materials for both internal colleagues and external partners to facilitate understanding and engagement.
• Assist in negotiating technical and commercial terms with ODM customers to secure mutually beneficial agreements that foster long-term relationships.
• Support business development efforts by participating in customer meetings, delivering product demonstrations, attending trade shows, and promoting new offerings.
• Optimise inventory management by coordinating information flow among forecasting, sales, supply chain management, manufacturing, and other involved parties.

What you bring:

In this Account Manager role, your proven background in engineering or applied science equips you with the technical foundation needed to excel. Your hands-on experience managing products or projects within the technology sector—especially those involving ODM/OEM models—will be invaluable as you navigate intricate supply chains and collaborate across departments. Your fluency in English and Mandarin allows you to communicate seamlessly with local clients as well as international colleagues. You bring a thoughtful approach to analysing market data and synthesising customer feedback into actionable insights. Your interpersonal skills foster trust-based relationships both internally among cross-functional teams and externally with clients. With a keen eye for detail when preparing documentation or negotiating terms, you ensure all parties remain informed throughout each project phase. Familiarity with Taiwan’s electronics ecosystem further strengthens your ability to anticipate challenges while identifying new opportunities for growth.

• A Bachelor’s degree or equivalent experience in Engineering or Applied Science is essential for understanding complex technical concepts relevant to this sector.
• Demonstrated experience—at least three years—in product management, project management or business development within the ODM/OEM industry is required.
• Familiarity with cable assembly, optical connectivity or networking is highly desirable as it enables you to engage confidently with technical stakeholders.
• Experience in Product Line Management or related roles will allow you to navigate portfolio strategy discussions effectively.
• Previous exposure to technical sales or marketing roles adds significant value by equipping you with persuasive communication skills needed for client interactions.
• A deep understanding of the ODM business model coupled with robust knowledge of supply chain operations is crucial for success in this position.
• Excellent communication abilities in both English (written/spoken) and Mandarin are necessary; additional Asian language skills would be advantageous.
• Strong analytical skills paired with effective problem-solving capabilities enable you to manage multiple projects simultaneously without compromising quality.
• Familiarity with Taiwan’s electronics manufacturing landscape is highly desirable as it enhances your ability to anticipate market shifts.
• Proficiency in preparing detailed documentation—including presentations and training materials—ensures clarity when conveying complex information.

What sets this company apart:

This organisation stands out as a global leader committed to advancing optical connectivity solutions through a culture rooted in collaboration, inclusivity, and continuous learning. Employees benefit from flexible working arrangements that promote work-life balance alongside structured training programmes designed to enhance both technical expertise and soft skills. The company’s supportive leadership fosters an environment where knowledge sharing is encouraged at every level—empowering individuals like yourself to make meaningful contributions from day one. Generous pension contributions reflect their commitment not only to your immediate success but also your long-term wellbeing. By joining this team, you become part of a network dedicated to shaping industry standards while enjoying ample opportunities for professional advancement within a truly communal workplace.

What's next:

If you are ready to take the next step in your career journey within a globally respected organisation that values collaboration and personal growth, we encourage you to apply now!

Apply today by clicking on the link provided—your future starts here.