Business Development Manager

* Join a rapidly growing company at the forefront of omnichannel chat commerce, supporting major brands across Taiwan, Hong Kong, Malaysia, Singapore, and beyond. * Be part of a collaborative environment where your expertise in B2B sales and social media integration will directly contribute to client success and organisational growth.

What you'll do:

As a Business Development Manager based in Taipei, you will immerse yourself in the world of omnichannel commerce by connecting with leading retail e-commerce brands and direct-to-consumer businesses. Your day-to-day activities will involve building meaningful relationships with clients who are eager to leverage integrated chat solutions across multiple social platforms. You will be instrumental in identifying new business opportunities through strategic outreach efforts such as cross-industry collaborations and online events. By understanding each client's unique needs, you will recommend tailored solutions that drive measurable results. Your ability to manage complex sales cycles—from initial contact through order processing—will ensure seamless experiences for every client. Working alongside talented colleagues from various departments, you will help shape compelling presentations that showcase the value of advanced chat commerce technology. Your commitment to continuous learning will keep you at the forefront of industry developments while your dedication to excellent service will foster lasting partnerships.

• Engage with retail e-commerce businesses, direct-to-consumer brands, and clients who prioritise social channel strategies to help them achieve operational growth using advanced chat commerce systems.
• Develop new business opportunities through cross-industry partnerships, online events, cold outreach, and targeted enterprise sales initiatives tailored to both individual and group clients.
• Leverage integration with LINE Official Accounts, Facebook Messenger, Instagram, and other social channels to enhance brand engagement and increase customer loyalty for clients.
• Assess market trends and client needs to provide tailored solutions that address both immediate challenges and long-term objectives.
• Manage product quotations, process orders efficiently, and oversee accounts receivable matters to ensure smooth transactions and client satisfaction.
• Collaborate closely with internal teams to coordinate resources for client presentations and solution delivery, ensuring all stakeholders are aligned on project goals.
• Support clients by offering expert advice on system implementation and best practices for maximising return on investment from omnichannel marketing tools.
• Maintain detailed records of client interactions and feedback to inform ongoing product development and service improvements.
• Participate in regular training sessions to stay updated on the latest industry trends, platform updates, and emerging technologies relevant to chat commerce.
• Foster positive relationships with existing clients while proactively identifying new prospects within target industries.

What you bring:

To excel as a Business Development Manager in this organisation’s Taipei office, your background should include hands-on experience working with B2B clients in digital retail or direct-to-consumer environments. Your interpersonal skills will allow you to build trust quickly with both new prospects and established partners. You bring an analytical mindset that helps uncover underlying business needs while crafting persuasive presentations tailored for each audience. Familiarity with integrating popular messaging platforms into marketing strategies is essential; this enables you to offer practical advice that resonates with modern brands. Your attention to detail ensures accuracy throughout the sales process—from quoting products through managing receivables—while your collaborative approach fosters strong connections across departments. Adaptability is key as you navigate flexible work arrangements without compromising on quality or responsiveness. A passion for continuous improvement drives you to stay informed about industry advancements so you can consistently deliver value-added insights during every client interaction.

• Experience engaging with B2B clients in retail e-commerce or direct-to-consumer sectors, particularly those focused on leveraging social channels for growth.
• Proven ability to develop new business through cross-industry partnerships, online events, cold outreach initiatives, and enterprise-level sales strategies.
• Familiarity with integrating LINE Official Accounts, Facebook Messenger, Instagram or similar platforms into comprehensive marketing solutions for brands.
• Strong analytical skills enabling you to assess short-term, mid-term, and long-term client needs while preparing effective presentations and resource materials.
• Demonstrated expertise in managing product quotations, order processing workflows, and accounts receivable tasks within a fast-evolving commercial environment.
• Excellent communication skills that support both vertical (management) and horizontal (cross-departmental) collaboration within an organisation.
• Ability to thrive in a flexible work setting with significant remote work responsibilities while maintaining high standards of productivity and accountability.
• A positive attitude combined with logical thinking skills that enable you to act decisively when addressing client challenges or pursuing new opportunities.
• Track record of successful B2B negotiations involving cold outreach or partnership development across diverse industries.
• Previous experience working with brand e-commerce operations or holding certifications related to key social media platforms is highly desirable.

What sets this company apart:

This organisation stands out as a pioneer in omnichannel chat commerce technology across Asia. Since its founding by visionary entrepreneurs from Hong Kong in 2017, it has rapidly expanded its footprint into major markets such as Taiwan, Hong Kong, Malaysia, Singapore, and more. The company’s core mission is centred around empowering brands by seamlessly integrating website conversations with leading social messaging apps—enabling real-time user data tracking across channels for enhanced customer journeys. Their suite of products includes live chat support, intelligent chatbots, automated cross-channel remarketing tools, and OMO (online-merge-offline) guided selling features—all designed to accelerate revenue growth for clients. As an officially recognised partner of LINE/Meta technologies, the company offers employees access to state-of-the-art resources while fostering a culture built on knowledge sharing and mutual support. Team members benefit from generous training opportunities that encourage personal development alongside professional achievement. With a focus on inclusivity and collaboration at every level of the organisation—and a commitment to flexible working arrangements—this is an ideal environment for those who value teamwork as much as innovation.

What's next:

If you are ready to make a meaningful impact on the future of digital commerce while advancing your own career journey in an inclusive environment—this is your moment!

Apply today by clicking on the link provided.