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CRM Manager (with SQL skill)

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Our client is seeking a highly skilled and experienced CRM Manager to join their dynamic marketing team. This role offers an exciting opportunity to lead insight and data analysis, design impactful marketing campaigns, and drive sales targets while optimising consumer lifetime value.

What you'll do:

  • Collect, combine and translate data & research on customers, consumers, prospects, market and competition to support decision making
  • Develop the consumer journey strategy including brand positioning across all touchpoints
  • Ensure smooth execution of strategies across channels with the whole organisation
  • Align the market on a common omnichannel vision regarding customer experience
  • Continuously improve the consumer experience from acquisition to onboarding to retention
  • Drive both customer satisfaction and business outcomes

What you bring:

  • Comprehensive experience in marketing field
  • Extensive experience in CRM, research, business development, and commercial experiences
  • Excellent Business mindset and design thinking methodologies
  • Experience in or worked closely with business intelligence, market insights or consumers insights departments
  • Knowledge of SPSS/SAS or similar statistics package, Cognos, SQL or other data query tool
  • Experience in project management of complex projects and manage external agencies

What sets this company apart:

Our client is a globally recognised brand known for its commitment to innovation and quality. They offer a supportive work environment where creativity thrives and professional growth is nurtured. Their inclusive culture values diversity of thought and encourages collaboration among team members. They believe in empowering their employees by providing them with the tools and resources they need to succeed.

What's next:

Ready to take your career to the next level? Apply now!

Apply today by clicking on the link. We look forward to receiving your application!

Contract Type: FULL_TIME

Specialism: Marketing

Focus: CRM

Industry: Marketing

Salary: Negotiable

Workplace Type: Hybrid

Experience Level: Mid Management

Location: Taipei

Job Reference: 3HT0W3-EE1B1D89

Date posted: 16 September 2024

Consultant: Coco Kao

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