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IT Engineer (Retail & FMCG Industry)

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This Comapny is dedicated to promoting well-being through innovative daily products. it offers a variety of items designed to enhance everyday life. Their range includes health-related goods, developed with a strong emphasis on quality and scientific research. The company's mission is to improve the quality of life and support a healthy lifestyle for people around the world.

Responsibilities:

  1. Office IT Operations: Manage and support office IT operations, including computers, network equipment, servers, and other office IT infrastructure.
  2. External Vendor Coordination: Issue business directives to external system vendors and track progress to ensure timely completion.
  3. E-commerce System Management: Oversee systems related to the online sale of health food and cosmetic products, ensuring smooth operation.
  4. Internal System Evaluation: Assess internal system needs, provide technical recommendations, and implement effective solutions.
  5. Troubleshoot and resolve hardware and software issues for end-users.
  6. Ensure system security and perform regular maintenance on network infrastructure.
  7. Manage system backups and disaster recovery processes.
  8. Assist users with IT-related problems, offering timely and effective solutions.

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • Proven experience as a Helpdesk Engineer or similar role.
  • Strong knowledge of office IT operations and e-commerce platforms.
  • Ability to coordinate with external vendors and manage project timelines.
  • Proficient in assessing system requirements and providing technical solutions.
  • Excellent troubleshooting, communication, and interpersonal skills.
  • Certifications in relevant IT fields (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

Contract Type: FULL_TIME

Specialism: IT & Digital Transformation

Focus: Infrastructure, Network & System

Industry: IT

Salary: Negotiable

Workplace Type: On-site

Experience Level: Entry Level

Location: Taipei

Job Reference: HJZ0VU-263634D3

Date posted: 23 May 2024

Consultant: Faith Chen

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